Frequently Asked Questions

We are an independent directory of local service providers across South West England. We list 2,156+ verified companies across 10 different service categories, making it easy to compare ratings, read reviews and request quotes — all in one place and completely free for customers.

Every company in our directory has a verified Google Business listing. We display their genuine Google ratings and review counts. We also enrich listings with contact details, service descriptions and opening hours sourced from public business data. Companies can claim their profile to add additional details and respond to enquiries directly.

Yes, completely free for customers. You can browse listings, compare companies and request quotes at no cost. There is no obligation to hire any company you contact through our directory.

Click "Get Quotes" on any page, fill in your requirements (no personal details needed at this stage), and you will see up to 10 instant price estimates in seconds. If you like a price, accept it and provide your contact details — we will then match you with a local operator who can do the job at that price. You can also contact companies directly using the details on their listing pages.

Our pricing engine uses real market data from thousands of jobs across the UK, adjusted for your region, the type of service, job size, and time of year. The prices shown are estimates — your matched operator will confirm the final price based on the exact details of your job.

Prices vary significantly depending on the service, your location, the job size and the time of year. Our directory helps you compare multiple companies so you can find competitive pricing. We recommend getting at least three quotes before making a decision.

Yes. Our instant quotes tool shows you up to 10 price estimates at once so you can see the full range. Prices can vary by 30-50% between providers for the same job. If none of the initial prices suit you, click "Wait for more quotes" and we will send you a second batch of prices — often at lower rates.

This depends on the service. For events like weddings or parties, book 2-4 weeks ahead. For skip hire or van hire, a few days is usually sufficient. During peak seasons (summer, school holidays, Christmas), book as early as possible — popular dates can fill up weeks in advance.

Most companies accept bank transfers, debit/credit cards and cash. Some require a deposit at booking with the balance due on the day. Payment terms vary between providers, so confirm this when you get your quote.

Check their Google reviews and rating — look for consistent positive feedback over time rather than just a high score. Verify they have the right licences and insurance for their trade. A company with 50+ reviews averaging 4+ stars is generally a safe choice. Be cautious of companies with very few reviews or no online presence.

This varies by service. Minibus and coach hire companies need a PSV licence. Skip hire companies need a waste carrier licence. Locksmiths should be MLA-accredited or DBS-checked. Removal companies benefit from BAR membership. Driving instructors must display a valid ADI badge. Always ask to see relevant documentation before hiring.

First, contact the company directly to resolve the issue. Keep records of all communications. If you cannot reach a resolution, check if the company belongs to a trade association (BAR, MLA, BPCA, etc.) which may offer dispute resolution. You can also leave a Google review to inform other customers of your experience.

If your business has a Google Business Profile in the service categories we cover, it may already be listed. Search for your company name on our site. To claim and enhance your listing with additional details, contact us through our contact page.

Yes. Claim your business profile to update your description, services, contact details and more. Claimed profiles appear as "Verified" in our directory, which increases trust with potential customers.

When customers accept an instant quote through our site, we contact matching operators in the area with the job details and customer budget. Operators can claim the job by paying a small platform fee to receive the customer's contact details. Make sure your listing has up-to-date contact details. Operators with claimed profiles receive priority placement.